Your questions,
answered
Everything you need to know about working with a mortgage broker.
Working With a Broker
How much does it cost to use a mortgage broker?
Our service is free for most clients. Mortgage brokers are paid a commission by the lender when your loan settles — not by you. For complex scenarios, fees may apply with upfront disclosure and documentation.
How is a mortgage broker different from going directly to a bank?
A broker accesses 40+ lenders versus a bank's own products only. We handle paperwork, negotiate on your behalf, and provide ongoing support throughout the life of your loan.
Are mortgage brokers legally required to act in my best interest?
Yes, every broker in Australia is bound by the Best Interests Duty, which means we're legally required to recommend the loan that genuinely suits you, not the one that pays us the most. At Trimark, we go further: we walk you through exactly why we've recommended a particular lender and product, so you understand the reasoning, not just the result. No jargon, no pressure, just honest advice.
How long does the loan process take?
From application to settlement, most loans take 2-6 weeks depending on the lender and complexity. Pre-approval can often be obtained within 24-48 hours.
Do I need to meet you in person?
No. Everything is handled digitally via video calls, e-signatures, and secure document uploads. We offer flexible scheduling to suit your lifestyle.
Borrowing & Eligibility
How much can I borrow?
Most lenders allow 5-6x your annual income as a rough guide, but it depends on your specific circumstances. Use our borrowing power calculator or get in touch for a personalised assessment.
What deposit do I need to buy a property?
The standard minimum is 5%, though 20% avoids lenders mortgage insurance (LMI). First home buyers may qualify for government schemes with deposits as low as 2-5%.
Can I get a loan if I'm self-employed?
Yes. Most lenders want to see 2 years of tax returns and financial statements, though low doc and alt doc options exist for borrowers with less paperwork. We cover this in detail, including income assessment methods and documentation requirements, on our self-employed home loans page at trimark.com.au/home-loans/self-employed/.
Will my existing debts affect how much I can borrow?
Yes. Lenders assess all your commitments including credit cards, personal loans, car loans, HECS debt, and buy-now-pay-later services when calculating your borrowing capacity.
What credit score do I need?
Generally a score above 600 is considered acceptable by most lenders. Scores above 700 give you access to the most competitive rates.
Investment Lending
Can I use equity in my home to buy an investment property?
Yes, this is one of the most common strategies for building a property portfolio. You can access equity up to 80% of your property's value to use as a deposit on an investment.
What is loan structuring and why does it matter?
Loan structuring involves setting up your loans in a way that maximises tax efficiency, protects your assets, and gives you flexibility for future purchases. Getting this right from the start can save you thousands.
Should I get interest-only or principal & interest?
Interest-only improves cash flow and keeps your interest tax-deductible, but doesn't build equity. Principal & interest builds equity faster. The right choice depends on your investment strategy and overall financial goals.
Can I buy property through a trust or company?
Yes, though lending is more complex. Purchasing through a structure can provide asset protection and tax benefits, but the loan options are more limited and rates may be higher.
Debt Recycling
Is debt recycling legal in Australia?
Yes. Debt recycling is a completely legitimate strategy under Australian tax law. The deductibility of interest on borrowings used to produce assessable income is grounded in section 8-1 of the Income Tax Assessment Act 1997 and confirmed by ATO rulings including TR 95/25 and TR 2000/2. The strategy isn't a loophole — it's the everyday application of long-standing deductibility rules. What makes or breaks it is the loan structure and paper trail, not the concept itself.
What are the ATO rules for debt recycling?
The core ATO requirement is that borrowed funds must be used directly to acquire income-producing assets, and the deductible and non-deductible portions of your debt must be kept completely separate. This is the principle established in cases like Domjan v FCT and FCT v Roberts & Smith. In practice that means: split your loan from day one, never mix investment borrowings with personal spending, draw investment funds directly from the split loan into the investment account, and keep a clear audit trail. If you co-mingle funds, the ATO can disallow the deduction entirely.
Can I debt recycle using my offset account?
Not directly, and this is one of the most common mistakes. Money sitting in an offset account is still considered your own savings — if you pay it into your home loan and redraw it, the purpose test for deductibility gets murky. The clean approach is to have a dedicated split loan (or a separate investment loan) that you pay down from cash and then redraw exclusively into an investment account. Keeping the offset separate preserves flexibility without breaking the deductibility trail.
How long does debt recycling take to pay off the home loan?
It depends on how much spare cash flow and equity you're putting through the cycle. For most Australian households running $20,000-$40,000 per year through the strategy, meaningful conversion of non-deductible to deductible debt happens over 10-15 years, with the investment portfolio often matching or exceeding the original home loan over 20 years. Debt recycling isn't a fast-track payoff — it's a long-horizon wealth strategy that grows an investment portfolio alongside your mortgage.
What's the difference between debt recycling and a margin loan?
A margin loan is a standalone investment loan secured against your share portfolio, with margin calls if the portfolio drops in value. Debt recycling uses your existing home loan structure — there are no margin calls, the security is your property, and interest rates are typically far lower than margin loans. Debt recycling is much more conservative, which is why it suits everyday homeowners whereas margin loans are usually reserved for more experienced investors.
Does debt recycling work if I already have an investment property?
Yes, and it can work especially well. You can debt recycle into additional income-producing assets like ETFs, managed funds, or direct shares, which sit alongside your investment property. For investors with an owner-occupied home plus a rental, debt recycling converts the non-deductible owner-occupier portion into a diversified investment portfolio over time, which also smooths out the concentration risk of holding just property.
What happens if I sell the investments I bought through debt recycling?
Two things. First, you trigger capital gains tax on any profit (with the 50% CGT discount if you've held for more than 12 months). Second, the deductibility of the interest on that portion of the loan depends on what you do with the sale proceeds — if you reinvest into new income-producing assets, deductibility continues; if you use the proceeds for personal purposes, the interest loses its deductible status from that point. Speak to your accountant before selling.
Who should not debt recycle?
Debt recycling isn't right for everyone. Avoid it if your cash flow is tight, if you're planning to have children or change jobs in the next 1-2 years, if you don't have a stable emergency fund, or if you're uncomfortable with share market volatility. It's also rarely worth it for people in the lowest tax brackets — the tax deduction is only as valuable as your marginal rate. And anyone within 5-10 years of retirement should think carefully about the drawdown risk. This is a long-horizon, stable-income strategy.
Refinancing
What does it cost to refinance a home loan in Australia?
Expect around $600 to $1,200 in switching costs on a standard refinance. Your current lender charges a discharge fee (usually $150 to $400), the new lender may charge an application or settlement fee, and there are government mortgage registration and deregistration fees that vary by state (typically $300 to $500 combined). If you're on a fixed rate, break costs can be significantly higher and need to be calculated lender-by-lender. The good news: most of the lenders we work with offer $2,000 to $4,000 cashback on a refinance, which usually covers the switching costs with money to spare. We run the full cost-benefit numbers before you switch, so there are no surprises.
How long does refinancing take?
Most refinances settle in four to six weeks from application to your new rate taking effect. The timeline breaks down roughly like this: one week to submit the application and get conditional approval, one to two weeks for the new lender's valuation and credit assessment, and two to three weeks for the settlement team to coordinate with your existing lender on discharge. A few things can slow it down — a valuation that comes in low, a slow discharge team at the current lender, or missing documents on your side. We manage the timeline actively and chase the lender when things stall, which is often where refinances go wrong when people try to handle it themselves.
My fixed rate is ending soon — what should I do?
Start the review three to four months before your fixed rate expires. When a fixed term ends, most lenders automatically roll you onto their standard variable rate, which is almost always well above what they're offering new customers. This is one of the most expensive silent defaults in Australian banking. The ideal play is to have your refinance assessed and ready to go before the revert, so you move straight from your fixed rate to a sharper variable (or a new fixed) without spending a single month on the reversion rate. If your fixed rate has already rolled, don't panic — we can still move quickly, and every month matters.
Will refinancing hurt my credit score?
A refinance application creates one credit enquiry on your file, which can temporarily drop your score by a few points. It typically recovers within a few months, especially once you're making repayments on the new loan. What does hurt your score is shopping with multiple lenders directly, because each one runs its own enquiry. Working with a broker means we can assess your profile against 40+ lenders using soft checks and lender policy knowledge, then submit to the single lender most likely to approve — one enquiry, not five. If your goal is the lowest rate with the least credit impact, this is the cleanest way to do it.
How much can I actually save by refinancing?
On a $600K loan, every 0.25% rate reduction saves you roughly $1,500 per year in interest. A 0.5% drop — which is realistic for a lot of borrowers who haven't reviewed their loan in two years — is around $3,000 a year, or $90,000 over a 30-year term. That's before any cashback. The real savings depend on your current rate, loan size, and remaining term, so we always run the actual numbers against the live rate sheet from the lenders you'd qualify for. If the math doesn't stack up after fees and break costs, we'll tell you to stay put. Every point covered — including the ones that argue against switching.
First Home Buyers
How much deposit do I actually need to buy my first home?
Most first home buyers start with 5% of the purchase price. If you can get to 20%, you avoid paying lenders mortgage insurance (LMI), which saves you thousands. There are also government schemes like the First Home Guarantee that let you buy with 5% and skip LMI entirely. And if you have family support, a guarantor loan could mean borrowing 100% with no deposit at all. We'll walk you through what you qualify for.
Is it better to save 20% or enter the market sooner with a smaller deposit?
Both approaches have trade-offs. A 20% deposit means no LMI and lower repayments, but it can take years to save that much. In that time, prices often keep moving. Getting in sooner with 5-10% costs more upfront (LMI), but you start building equity earlier. We can run the numbers on both and show you what actually works out better for your situation.
Can my parents help with a deposit gift, and what do lenders need to see?
Yes. Most lenders are fine with a gift from immediate family. They'll need a signed statutory declaration saying the money is a genuine gift with no strings attached. Some lenders also like to see that you've saved some of the deposit yourself, even if it's a smaller portion. We'll tell you exactly what's needed before your parents put anything in writing.
How does a guarantor loan work and what are the risks for my parents?
A guarantor loan allows a family member to use their property equity as additional security, so you can borrow with a smaller deposit, sometimes even zero. The risk is that if you default, the guarantor's property could be used to cover the shortfall. We structure these carefully to limit the guarantee amount and help you release the guarantee as quickly as possible.
What government grants and schemes are available for first home buyers?
There are a few big ones. The First Home Guarantee lets you buy with 5% and no LMI. The First Home Owner Grant gives you $10,000-$30,000 toward a new build (amount depends on your state). Help to Buy is a shared equity scheme where the government chips in part of the purchase price. On top of that, most states offer stamp duty exemptions or concessions for first home buyers. Eligibility and price caps vary, so we'll map out exactly which ones apply to you.
What is the Help to Buy scheme and what does it mean that the government owns part of my home?
The government puts in 30% of the purchase price for an existing home (40% for a new build), so you need a much smaller loan. You own the home, you live in it, but the government holds an equity share. That share gets repaid when you sell, refinance, or your income hits a certain level. One thing to know: you can't combine this with the First Home Guarantee. It's one or the other.
What stamp duty exemptions or concessions can I get as a first home buyer?
It depends on your state. In NSW, for example, you pay zero stamp duty on properties under $800,000 and get a concession up to $1,000,000. Victoria, Queensland, and other states each have their own thresholds. We'll confirm exactly what you're entitled to based on where you're buying and the price.
Can I use my super to buy a home?
Yes, through the First Home Super Saver Scheme (FHSSS). You make voluntary contributions into your super, and when you're ready to buy, you can withdraw up to $50,000 for your deposit. The benefit is tax: those contributions are taxed at 15% instead of your normal rate, so you save faster. It's especially useful if you're on a higher income.
I'm buying with my partner who already owns a property — do I still count as a first home buyer?
Generally, no. Most government schemes and grants require that neither applicant has previously owned property in Australia. There are some exceptions depending on the scheme and state, so it's worth checking your specific situation with us.
What is lenders mortgage insurance (LMI) and how can I avoid it?
LMI is a one-off insurance premium that protects the lender (not you) if you default on your loan. It applies when you borrow more than 80% of the property's value and can cost $10,000-$35,000+. You can avoid it by saving a 20% deposit, using a guarantor loan, or qualifying for the First Home Guarantee scheme.
Does my HECS-HELP debt affect how much I can borrow?
Yes, and it catches a lot of people off guard. Lenders count your HECS repayments as a commitment even if your income is below the repayment threshold. As a rough guide, $30,000 in HECS can reduce what you're able to borrow by $30,000-$50,000. It's worth knowing your balance before we run the numbers.
Will having Afterpay or buy-now-pay-later accounts affect my application?
Yes. Lenders treat active BNPL accounts as ongoing debt. Even a small Afterpay balance can reduce how much you're able to borrow. If you're planning to apply in the next few months, close any BNPL accounts you don't need. Ideally, do this 2-3 months before your application.
What is pre-approval and should I get it before looking at properties?
Pre-approval is a lender confirming how much they'll lend you, usually valid for 60-90 days. And yes, get it before you start looking. It means you know your actual budget, you can move fast when the right place comes up, and agents take you more seriously when you've already got finance sorted.
What happens at an auction — do I get a cooling-off period?
No. Once the hammer falls, the contract is binding. No cooling-off, no finance clause. That's why you need to do your homework beforehand: get pre-approved, organise building inspections, have your solicitor review the contract, and set a firm limit you won't go past. Auction day is not the time to figure these things out.
Should I get a building and pest inspection before buying?
Absolutely. Skipping inspections is one of the most common first home buyer regrets. A building and pest inspection typically costs $400-$800 and can uncover structural issues, termite damage, or defects that could cost tens of thousands to fix. For apartments, also review the strata report for any upcoming special levies.
What are all the upfront costs I need to budget for beyond the deposit?
The deposit is just the start. Stamp duty is usually the biggest extra cost (varies by state). Then there's conveyancing or solicitor fees ($1,500-$3,000), building and pest inspections ($400-$800), loan application fees, title registration, and moving costs. A good rule of thumb: budget 5-7% of the purchase price on top of your deposit for these extras.
What ongoing costs will I have as a homeowner that I don't have as a renter?
More than you'd expect. Council rates, water rates, home and contents insurance, building insurance (or strata levies if you're in an apartment), and general maintenance. Budget around 1-2% of your property's value per year for upkeep. All up, these ongoing costs can run $5,000-$15,000+ a year depending on the property.
Should I buy my first home or an investment property first?
There's a real trade-off here. Buying a home to live in unlocks FHB grants, stamp duty savings, and capital gains tax exemption when you sell. Buying an investment first while you keep renting (called "rentvesting") can build wealth faster, but you give up most of those FHB benefits. We can model both paths and show you which one puts you further ahead.
Should I go with a fixed rate, variable rate, or split my loan?
Variable gives you flexibility: extra repayments, offset accounts, and you benefit when rates drop. Fixed gives you certainty for 1-5 years, but you're locked in. A lot of first home buyers split the difference, something like 70% variable and 30% fixed. There's no universally right answer here. It comes down to how much certainty you need versus how much flexibility you want.
What is an offset account and how does it save me money?
An offset account is a transaction account linked to your home loan. The balance in this account is deducted from your loan balance when calculating interest. For example, if you owe $500,000 and have $30,000 in your offset, you only pay interest on $470,000. It can save you thousands over the life of your loan and is one of the most effective tools for paying off your mortgage faster.
Should I buy now or wait for prices to drop?
Nobody has ever reliably timed the Australian property market. Prices dip, but the long-term trend has always been up. While you wait, you're still paying rent and prices may keep climbing. The better question is: can you comfortably afford the repayments, and does the property work for you? If the answer's yes, waiting for a crash that may never come is a gamble too. We focus on making sure you're financially ready, and the timing is yours to call.